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Shopping Policy

Shopping Policy

At Smartlings, we strive to provide high-quality learning resources for children. Please read our return and refund policy carefully before making a purchase.

  1. Product Details

Skilled Sprout offers both digital and physical learning resources for children.

Our products include:
• Digital worksheets (PDF format) available for instant download 
• Physical books (hard copy) that are delivered to your address 

All products are designed to support early learning, including phonics, language development, and foundational skills.

 

2. Pricing & Payments

 

All prices displayed on the website are in Indian Rupees (INR).

Payments are processed securely through trusted payment gateways. We accept various payment methods including UPI, debit cards, credit cards, and net banking.

Skilled Sprout reserves the right to update product prices at any time without prior notice.

 

3. Digital Product Delivery

 

All digital products (worksheets in PDF format) are delivered electronically.

Once the payment is successfully completed,

  • A download link will be sent to your email.
  • Customers can download the purchased files for personal use.

If you face any issues with downloading, please contact us for assistance.

  1. Shipping Policy (For Physical Books)

Physical books will be shipped to the address provided at the time of purchase.

• Shipping charges (if applicable) will be displayed at checkout
• Orders are typically processed within 2–3 working days
• Delivery usually takes 5–7 working days, depending on the location

Skilled Sprout is not responsible for delays caused by courier services or unforeseen circumstances.

 

5. Return & Refund Policy

 

Digital Products:
Due to the nature of digital downloads, all sales are final. No refunds, cancellations, or exchanges are allowed once the purchase is completed.

Physical Products:
Returns or replacements are only accepted in case of damaged or defective products.

• Customers must report the issue within 24 hours of delivery 
• Valid parcel opening video is required 
• Replacement will be processed after verification 

No refunds will be provided for physical products unless explicitly approved and without parcel opening video.

 

6. Order Cancellation

 

Skilled Sprout follows a strict no cancellation policy.

Once an order is placed, it cannot be cancelled under any circumstances.

This applies to both:
• Digital products (worksheets/PDF downloads)
• Physical products (books)

Customers are requested to review their order details carefully before completing the purchase.

 

7. Usage Terms

 

All digital content provided by Skilled Sprout is for personal use only.

• Sharing, reselling, or distributing the worksheets is strictly prohibited 
• Content cannot be used for commercial purposes, including teaching institutions, tuition centers, or resale 

Any misuse of content may result in appropriate action.

 

8. Contact Information

 

For any questions or support related to your order, please contact us:

Email: skilledsprout@gmail.com

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